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Terms & Conditions

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Terms & Conditions by Marmaris Travel

Marmaris TravelAll of the excursions and tours booked with us are subject to rules laid by the Turkish Travel Agencies and the Consumer Protection Laws recently upgraded in order to meet the standards of European Union Consumer Rights Legislation.

 

Marmaris TravelPayments

While you book our services online, we don’t charge any money online we accept the payment as cash upon your arrival the resort in Turkey. But you have also an option to send payments through bank transfers. Payments made online or upon arrival are inclusive of VAT.

 

Marmaris TravelAlterations on booked tours

We try our best to make sure that all tour programs are arranged as described in our website. Due to some unavoidable circumstances, Marmaris Travel holds the right to alter some or all of the programs without any prior notice.

 

Marmaris TravelRefund on cancellations made by us

In any case of tour cancellation made by us, we are liable to refund the actual tour prices you have already paid for and nothing more than that.

 

Marmaris TravelRefund on cancellations made by you

For cancellations requested by you prior to 2 days of the tour date, a full refund will be made.
For cancellations requested 1 day before the tour date, a half-refund is eligible.
For cancellation requests made on the tour dates, we regret that no refund is available.

 

Marmaris TravelAltering the bookings by you

In case you are looking to alter your tour date or replace the same with some other available tour, you must inform the same at least 1 day prior to the actual tour date. We will be able to help you with an alternate tour. We don’t charge anything for this service.

 

Marmaris TravelPassports and visas

If you have booked an excursion to Rhodes, Greece; it is mandatory that you bring along with you a valid passport. The EU citizens need not carry visas while on this tour. And no visa charges are applicable upon returning to Marmaris, Turkey.

 

Marmaris TravelComplaints

If there arises any issue or a dispute over any particular tour, you are free to talk to the tour manager or e-mail the details to our mail id. We are eager to resolve the same at your best interest.

If any issue cannot be resolved amicably, then the issue escalates to the purview of laws of the governing country where the actual tours are conducted. By opting to book our services, it is understood that you will abide by the prevailing laws under the jurisdiction of the governing country.

Full Insurance

All our activites are fully insured for your safety.

F.A.Q

Frequently asked questions and answers by Marmaris Travel.

Instant Ticketting

Learn more about our perfect ticketting system.

No Hidden Charges

Learn more about our honest service policy.