Frequently Asked Questions & Answers
How do I get tickets for booking the tours with you?
You’ll get your tickets as soon as you book our tours or any other services with us. After booking our tours online, you’ll receive these vouchers to the e-mail address that you entered in the shopping cart. (If the mail isn’t appearing in your inbox, please check with the spam and junk box.). We highly recommend you to print these vouchers out as they are also a great source of information telling you (what’s included, what’s excluded, date, time, pick up location, price, don’t forget, dos and don’ts)
Is getting a printout of my tickets mandatory?
No, it isn’t. For any reason if you aren’t able to take the printout of tickets sent online, please just let us know before our meeting. We’ll print them out for you and pass them over on our meeting. You can also use these voucher mails as a mobile ticket.
What if i lose my tickets?
After your final confirmation about the services that you booked with us upon your arrival. You will have your vouchers (if you couldn’t print them out) and invoices delivered to you by our staff. In any case you lose these tickets, you don’t need to worry as we already put all your details in our software system with all the payment details. So just be ready at the tour date & time.
Should I always let you know the hotel room number?
Yes please, we prefer to have your room number information as it will be easier for our staff to find you on the tour day. Please note that in the mid-summer days everywhere will be very busy. By knowing your room number we have less chance to make a mistake.
Are transfer services available?
We arrange for pick-up and drop-back services to the place of your stay in Marmaris and icmeler. All of our tour prices include these services and you needn’t pay anything extra for each of these services. We offer good quality, comfortable and safe transfer services from/to your hotel.
Is the hotel transfer service available only for Marmaris and icmeler?
With an extensive local knowledge and the best kept vehicles, we are able to pick you and drop back to any place you are staying in Marmaris, Icmeler and Armutalan. If you are looking to stay at places other than these, please let us know in advance. We can arrange for comfortable and safe transfer services to any such places as well. Please note that we will charge an extra transfer fee for the hotels out side of Marmaris and icmeler.